Shipping/Return/Exchange Policy

Turnaround Times - These are the typical turnaround times for the various products. Please note that there is some variance depending on workload (holiday seasons = longer), and there may be delays involved with custom art and new makes/models. The times are typically as follows:

DIY Kits - 1-3 weeks
Gauge Faces - 2-4 days (preset), 3-14 days (custom)
License Plate Frames - 1-3 days
Full Tail Lights - Please inquire before purchasing

Shipping Policy - Upon checkout, our webstore will automatically give you the available shipping options and their respective prices. You are entitled to your selected shipping method, otherwise we will refund you the difference and the cost of shipping (domestic only). If there is a situation where the wrong shipping method was used, please let us know and we will fix the situation. Please remember - shipping time is NOT turnaround time. 

Return Policy - Due to the nature of Do-It-Yourself or D.I.Y. kits and electronics, as a result, all D.I.Y. products and completed light sales are final. We try our hardest to make sure that we represent the product the best we can. In the event a refund is granted, a 10% restocking fee will be charged and subtracted from the refund amount. Please contact us or ask questions for clarification prior to ordering so that no misunderstandings take place - we are here to make sure you are happy and satisfied with your product. 

Exchange Policy - The only exception is if we have grossly misrepresented the product or have sent you the wrong product than what you have purchased. In those situations, please send us an email within 48 hours of product receipt with any supporting information. We will review all information and give a final decision. We will cover return shipping if we are found at fault.

Illumaesthetic has the right to approve or deny any return requests and all decisions made are final.