DON'T SEE YOUR MAKE/MODEL LISTED? CUSTOM ORDER HERE! (GAUGE FACES)
- Ships Worldwide
- Parts in stock, ready for production
Want a gauge face for a car we don't have listed? We can make it for you!
For less commonly modified cars or cars we simply haven't had a chance to do yet, we offer on-demand custom gauge face services for those requesting! Please read the following FAQ regarding getting custom work done.
What's the cost?
Custom orders can range anywhere from $200 to $300+ depending on the complexity of the artwork. For the $200-$300 orders, we usually use provided reference material or create simple graphics for your based on your desires. For the $300+ orders we usually do in-house art specific to you, which you get to keep afterwards. The art will not be re-used without your explicit permission.
What's involved?
For custom orders, we usually will need a gauge cluster provided to us that we can scan and check for fitment and proper lighting. If this is an issue, we highly recommend purchasing a used cluster online and having it shipped to us. This is a necessary step in the process and we cannot do it without it. Other then that, we need to know a general idea of what you'd like the gauge cluster to look like, to be able to accurately give you a quote on time and cost. Please note, we do not do design previews unless the customer places a $150 deposit committing to the gauge face order.
What can I make custom?
In short, you can change the background, the font of the text, select warning lights, the color of illumination (if applicable), add logos. There are a couple of other advanced changes that are possible that are very specific to make/model that we will not go into detail here.
How long?
Custom art can take anywhere from 4-9 weeks depending on the complexity of the art desired and the complexity of the gauge cluster face that is needed to be made.
How do I place the order?
If you are interested still, please go ahead and email us, sales@illumaesthetic.com stating that you've see this product and are ready to proceed. Please let us know your make/model, send a picture of your gauge cluster, and let us know what you'd like the gauge cluster to look like.
Special Notes:
This not a full gauge cluster replacement. A whole gauge cluster is not included in this product. These are full plastic replacements for the original gauge faces. The cluster needs to be removed and disassembled in order to install the new gauge faces. Any design changes from any pre-designed gauge face will be considered a custom order. Please refer below.
Custom Orders:
Reference Material:
View an installation tutorial here.
View a functionality test images here.
Contact
For any questions and concerns about any products, please feel free to contact us or drop us a line on Facebook. Thank you!
Email: sales@illumaesthetic.com
Most orders from Illumaesthetic are made to order, please use this page to check production times accordingly, and email us if you have any questions. Thank you!
Turnaround Times - These are the typical turnaround times for the various products. Please note that there is some variance depending on workload (holiday seasons = longer), and there may be delays involved with custom art and new makes/models. Current lead times are (as of 12/28/2022):
DIY Kits - 1-3 weeks
Gauge Faces - 1-2 weeks (preset), 2 weeks+ (custom)
License Plate Frames - 1-3 days
Full Tail Lights - No longer offered - please email to get setup with a builder.
Clear Lenses - 1-2 weeks
Aero Parts - TBD
Shipping Policy - Upon checkout, our webstore will automatically give you the available shipping options and their respective prices. You are entitled to your selected shipping method, otherwise we will refund you the difference and the cost of shipping (domestic only). If there is a situation where the wrong shipping method was used, please let us know and we will fix the situation. Please remember - shipping time is NOT turnaround time.
International Orders - We are happy to ship worldwide to our international customers, however if you need any special requests prior to shipping, please email us to make sure we can accommodate you. Unfortunately due to the uncertainty caused by global shipping restrictions from the global COVID-19 pandemic, all international orders are shipped at customer's risk. We will not claim responsibility for lost packages once the carrier has picked it up, so please choose your shipping carrier method accordingly.
Return Policy - Due to the nature of most of our products mostly being made to order, please read this section carefully:
All made to order items: These include DIY kits, clear lenses, and gauge faces. Once ordered, the buyer typically has 24 hours to cancel, otherwise production starts. Once production has started, orders cannot be canceled, and sales are final. Due to the made-to-order nature of these items, we do not accept refunds. To prevent misunderstandings, we try our hardest to make sure that we represent the product the best we can.
Non-made to order items: These include our grilles, bumpers, and other special projects that are NOT 3D printed. These are eligible for returns within fourteen (14) days upon delivery, so long as they have not been unpackaged or installed onto the vehicle.
In certain unique situations where refunds are approved and granted, a restocking fee (up to 30%) is subject to be charged and subtracted from the refund amount. Please contact us or ask questions for clarification prior to ordering so that no misunderstandings take place - we are here to make sure you are happy and satisfied with your product. Because payment processing fees are not given back to us in the event of a return, all refunds are subject to the 4% payment processing fee.
Due to the nature of scan data, all sales are final. Please email us if you are unsure about any part of the scan data purchase process, we will be happy to give you more information to make sure you are making an informed decision.
Exchange Policy - The only exception is if we have grossly misrepresented the product or have sent you the wrong product than what you have purchased. In those situations, please send us an email within 48 hours of product receipt with any supporting information. We will review all information and give a final decision. We will cover return shipping if we are found at fault.
Illumaesthetic has the right to approve or deny any return requests and all decisions made are final.